Privacy Policy

Our privacy commitment

CeleIndy is provided by Celestial Church of Christ Indiana Cathedral. We collect only the limited information needed to provide features a user chooses to use, such as joining live-service chat, submitting a private prayer request, or placing a church-store pickup order. We do not sell personal information, show targeted advertising, create advertising profiles, use cross-app tracking, or use personal information for unrelated purposes. Live chat uses a temporary anonymous guest session rather than an email-and-password account.

Information you choose to provide

• Live-service chat: If you choose to post during a live broadcast, we store the display name and message you submit, a randomly generated anonymous Supabase user identifier, the related broadcast, and the submission time. Your display name and message are public to people viewing the live chat. The anonymous identifier is used to authorize posting and administer the feature; it is not an advertising identifier.
• Prayer requests: You may provide a name or submit anonymously, together with the prayer-request text. Requests are private and available only to authorized church administrators.
• Church-store orders: When you place a pickup order, we collect your name, phone number or email address, order number, selected items, quantities, total, selected external payment method, fulfillment status, and submission time.
• Support communications: If you contact support, we receive the information included in your message so we can respond.

Please provide only information reasonably necessary for the request. Do not include passwords, payment-card numbers, banking credentials, government identification, or detailed medical records in a prayer request or support message.

Optional location and notifications

If you affirmatively enable church welcome notifications, the app requests foreground and background location permission so your device can recognize when it enters or leaves the church area. This location matching occurs on your device. CeleIndy does not transmit your location coordinates to the church or store them in Supabase. The app stores only the most recent arrival or departure event and its time locally on your device to prevent duplicate notifications. You may decline the permission or disable the feature at any time in the app or device settings.

Information stored on your device

The app may store your live-chat display name and anonymous guest-session token, church-store receipts, cart contents, bookmarks, reading preferences, cached church content, and the latest geofence-notification event locally on your device. A stored receipt includes the order number, name, contact information, order details, amount, and external payment destination. This local information is not used for advertising or tracking and can be removed by clearing the applicable app history or deleting the app and its local data.

How we use information

We use submitted information only to operate and moderate live chat, pray for the request, administer and fulfill store orders, respond to support questions, maintain security, prevent misuse, comply with law, and operate the feature the user requested. Providing this information is optional, but we cannot process the corresponding chat message, prayer request, order, or support inquiry without the information that feature requires.

Supabase and authorized access

Live-chat messages, anonymous guest identifiers, private prayer requests, and store orders are stored using Supabase, which provides authentication, database, realtime, and security infrastructure on our behalf. Public chat content is readable by viewers while it remains visible; moderation controls and private records are restricted through technical access controls. Supabase and related infrastructure providers may process limited technical information, such as IP addresses and security logs, to deliver and protect their services. We do not permit these providers to use submitted information for advertising.

Live chat and moderation

Live chat is optional and available only with an active broadcast. Messages are public and may be removed by authorized church administrators if they are abusive, unlawful, misleading, unsafe, unrelated to the service, or otherwise violate our Terms of Use. Please do not post private prayer details, contact information, financial information, health information, or another person’s personal information in live chat. Soft-deleted messages are hidden from viewers and retained only as reasonably necessary for moderation, safety, dispute resolution, and legal obligations before deletion or de-identification.

Streaming services

CeleIndy provides access to church media delivered through YouTube and/or Amazon Web Services Interactive Video Service (AWS IVS). When you choose to play media, your device communicates directly with the applicable provider. YouTube or AWS may independently process technical information such as your IP address, device or browser details, cookies, and playback activity under their own privacy policies and terms. CeleIndy does not receive or store that information.

YouTube API Services

CeleIndy uses the YouTube Data API v3 on church servers to check whether the church’s public YouTube channel is currently broadcasting live. The check requests only public channel and live-video information. When a live video is found, CeleIndy temporarily stores the public YouTube video identifier, the resulting watch URL, the live or offline status, and the time of the check so the app can display the correct broadcast. CeleIndy does not use this API to access a user’s YouTube or Google account, does not request Google OAuth authorization, and does not collect or store a user’s YouTube subscriptions, playlists, comments, viewing history, or account credentials.

Use of YouTube features is subject to the YouTube Terms of Service, the Google Privacy Policy, and the YouTube API Services Terms of Service. You can review or revoke Google-account permissions at Google Security Permissions; CeleIndy currently requests no Google-account permission from app users.

Third-Party Video Services (Zoom)

CeleIndy stores and displays public church meeting schedules, participant join links, meeting identifiers, and optional participant passcodes, and may cache that public schedule on your device. During the scheduled join window, the app displays a Live Prayer Room card. When you tap Join, CeleIndy passes the published HTTPS meeting URL to your device’s normal link-opening service, which opens the Zoom app or Zoom website. CeleIndy does not sign you into Zoom, receive your Zoom account credentials, join the meeting on your behalf, or receive, host, record, or store Zoom audio, video, in-meeting chat, participant lists, or attendance data. Zoom independently processes your interaction under its own privacy policy and terms.

Donations through Givelify

The app may link to Givelify, an independent third-party donation service. Donations are completed outside CeleIndy. Givelify, not CeleIndy, collects and processes the personal and payment information required to complete a donation. Review Givelify’s privacy policy and terms before donating. CeleIndy does not receive or store your card, bank, or Givelify account credentials.

Church-store payments

Church-store orders may direct you to Cash App or instruct you to complete payment through your bank’s Zelle service. CeleIndy records the payment method selected for order coordination but does not collect or automatically verify your Cash App password, bank login, card number, account number, or verification code. Cash App, Zelle, and your financial institution process payment information under their own terms and privacy practices.

Children’s privacy

The app is intended for a general church audience and is not directed to children under 13. We do not knowingly collect personal information from a child under 13 without appropriate parental involvement. A parent or guardian who believes a child submitted personal information may contact us to request deletion. Parents and guardians should supervise children when they use submission features or follow links to third-party services.

Data retention and deletion

Visible chat messages are retained while useful to operate the live-chat experience. Removed messages may be retained for a limited period for moderation, safety, security, dispute resolution, and legal obligations. Prayer requests are retained while reasonably needed for prayer ministry, pastoral follow-up, security, and legal obligations. Store orders are retained while needed for fulfillment, support, accounting, fraud prevention, and legal recordkeeping. We periodically review retained information and delete or de-identify it when it is no longer reasonably necessary. Local receipts remain on the device until removed by the user or the app’s local data is deleted.

You may request deletion of a live-chat message, anonymous guest identifier, prayer request, store order, or associated personal information through our Data Deletion page. We may retain the minimum information required by law or reasonably necessary for accounting, fraud prevention, security, moderation, or resolving disputes. Requests concerning information controlled independently by YouTube, AWS, Zoom, Givelify, Cash App, Zelle, or a financial institution must be directed to that provider.

Security

We use reasonable administrative and technical safeguards, including encrypted network connections, database access controls, and restricted administrator access. No storage or transmission system can be guaranteed completely secure.

Your choices and privacy rights

You may choose not to submit a prayer request or store order and may decline optional location and notification permissions. Depending on where you live, you may have rights to request access, correction, or deletion of personal information. We will not discriminate against you for making a privacy request.

Changes to this policy

We may update this policy if the app’s features, data practices, or legal requirements change. The revised policy will appear on this page with a new “Last Updated” date. We will also update applicable App Store and Google Play disclosures when required.

Contact us

Questions about this policy may be sent to Celeindyparish@gmail.com.