Data Deletion

No email-and-password account is required

CeleIndy uses a temporary anonymous guest session only when you choose to post in live chat. You may request deletion of a live-chat message or anonymous guest identifier, as well as personal information associated with a private prayer request, church-store order, or support communication.

What you may request

• Deletion of a live-chat message, its display name, and associated anonymous guest identifier;
• deletion of a private prayer request and the name attached to it;
• deletion of a church-store order and its name, contact information, and order details, subject to required accounting or transaction records;
• deletion of personal information contained in a support communication; and
• information about the categories of personal information associated with your submission.

How to submit a request

1. Email Celeindyparish@gmail.com with the subject “CeleIndy Data Deletion Request.”
2. For live chat, include the display name, approximate broadcast date and message time, and a short excerpt sufficient to locate the message.
3. For a prayer request, include the name used, an approximate submission date, and a short description sufficient to locate the request. Do not repeat sensitive prayer details unless necessary.
4. For an order, include the order number, customer name, and the phone number or email used for pickup contact.
5. State what information you want deleted.

Do not send passwords, payment credentials, government identification, or verification codes. We may request limited additional information to reasonably verify that the request concerns your information.

What happens next

We will acknowledge and process a verified request within a reasonable period, ordinarily within 30 days. Covered Supabase records will be deleted or de-identified, and administrators will no longer use them for ordinary app operations. Backup copies may persist briefly until normal backup rotation completes.

Information stored on your device

The live-chat display name and anonymous guest session, receipts, carts, bookmarks, preferences, and cached content stored locally can be removed by using any available in-app clearing control or by deleting the app and its local data through your device settings. Removing local data does not automatically delete a server-side chat message, prayer request, or store order; use the email process above for those records.

Limited retention

We may retain the minimum information required by law or reasonably necessary for accounting, tax records, fraud prevention, security, or resolving disputes. When that need ends, the information will be deleted or de-identified.

Third-party services

Information separately controlled by YouTube, AWS, Givelify, Cash App, Zelle, or a financial institution is not deleted through this process. Use the applicable provider’s privacy controls or contact that provider directly.

Contact support

For help with a request, email Celeindyparish@gmail.com.